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Please contact:
Jeff Claudino
Director of Sales, Insider Research Services
619-229-9940
or via email at:
claudino@lightreading.com |
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| SIP Trunking Gains More Ground With SMBs |
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In its simplest form, Session Initiation Protocol (SIP) trunking is a service offered by an Internet telephony service provider (ITSP) that permits businesses with an installed private branch exchange (PBX) to use voice over IP (VoIP) outside the enterprise network by using the same connection as the Internet connection. As such, SIP trunking is a simple way for organizations to accomplish something that they have already but for less money, with equal or better quality, and with greater functionality.
Cost savings achieved through SIP trunking come in many forms: SIP trunks can be purchased in single-trunk increments, as compared to 23-channel increments for a PRI. They enable a single network to be maintained within an organization, rather than maintaining separate voice and data networks. Internet bandwidth can be used more efficiently. And moves, adds, and changes can be completed without major wiring upgrades.
Many enterprises are hesitant to move to an IP-based network as a result of negative experiences with IP quality of service (QoS). Regardless of whether such experiences are first-hand, word-of-mouth, or media driven, SIP trunking providers must provide verifiable proof that their systems provide the same high quality and reliability that enterprise customers have come to expect from Time-Division Multiplexing (TDM) services. When that happens, there is little question that enterprises of all sizes will view SIP trunking as a communications technology worth investing in for the future.
Much like the trend toward cloud-based IT, cloud-based voice services are gaining a foothold as Internet access prices drop and businesses become more comfortable with alternative service arrangements. The recent global economic crisis has renewed the interest in cloud-based offerings as companies and individuals looks for ways to lower communications costs and improve productivity.
As vendors work to better educate enterprises about the benefits and quality of SIP trunking, it will continue to displace legacy equipment and usher in new technologies and applications to improve business processes.
SIP Trunking Gains More Ground With SMBs focuses on the growing use of SIP trunking in enterprise applications, focusing on growing uptake by small and medium-sized businesses. It defines SIP trunking and provides a comparative analysis of solutions. This report also provides an industry analysis, covering industry drivers, finances, and customer demographics. Finally, this report profiles 10 leading vendors in the market.
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| Sample research data from the report is shown in the excerpts below: |
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 Table of Contents (ipsi0710_toc.pdf) |
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| The strongest market drivers today for SIP trunking are cost savings, security, and simplifying or streamlining deployments, especially for service providers in need of a simple solution to deploy in high volume. Many customers also are looking to cost-effectively adopt UC. The following excerpt details current and future market drivers for 10 leading vendors of SIP trunking solutions. |
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| [click on the image above for the full excerpt] |
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 Companies analyzed in this report include: Acme Packet Inc. (Nasdaq: APKT); Adtran Inc. (Nasdaq: ADTN); BroadSoft Inc.; Cbeyond Inc. (Nasdaq: CEBY); Genband Inc.; Ingate Systems AB; IntelePeer Inc.; Metaswitch Networks; Network Equipment Technologies Inc. (Nasdaq/NYSE: NWK); and Nortel Networks Corp. (Nasdaq: NRTLQ). |
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| Total Pages: 21 |
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| OCTOBER 2010 |
 VoIP QoS |
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| * Calendar subject to change |
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| "I like the detailed reviews and comparisons of products. ... It's a great reference tool." |
| - Derek Sheeler, Analyst, Olayan Group |
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| "Great service that combines the information I need/want to know, in a concise format that doesn’t require me to set aside valuable time digging through a lot of filler." |
| - Barry Kantner, Vice President, World Wide Packets |
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