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Carrier Cloud India: Opportunities & Challenges
The National Institute of Standards and Technology defines cloud computing as "a model for enabling convenient, on-demand network access to a shared pool of configurable resources (e.g., networks, servers, storage, applications and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction."

While Indian operators are emerging from a voice-era-led, low-ARPU regime to higher-speed data services enabled by 3G/4G infrastructure, large investments in network and spectrum are at stake. As it becomes crucial to quickly ramp up profitable revenue base, they are now targeting enterprise/small to medium enterprise customers with suite of cloud services.

Cloud computing is a buzzword not only among telcos but across all industry sectors. Indian businesses and enterprises have rapidly started adopting cloud computing and more so in the fledgling e-Commerce (online travel, auction, retail) segments. Most Indian telcos are keen to understand how the market develops in the short term. Currently, the market has seen development activity in IaaS and PaaS.

The scorching pace of telecom growth market of the last five years has slowed in India over the last nine to ten months as the voice ARPUs continued to plummet in the face of fierce competition. Topping it was the inordinate spectrum auction pricing pressure for 3G/BWA that has left Indian carriers scrambling for cover. While multi-service operators have their existing customer base across retail/micro and small enterprises and the large enterprises, competitive pressures have pushed the envelope forcing carriers to differentiate to survive and grow. It is likely that cloud power will enable operators to create a new value proposition that will create new tiers of customers to enter service base and bring additional services to current customers.

Service providers are keen to extend their basic hosting capabilities to deliver SaaS applications. The operators can emerge as SaaS aggregators and provision these services along their SLAs and position themselves as one stop shop for enterprise software.

Carrier Cloud India: Opportunities & Challenges provides insight into the emerging carrier cloud ecosystem, the level of carrier awareness/readiness of this opportunity, current cloud service offerings and the big trends in the space. Competitive positioning of Web service providers and multi-service carriers, indicative tariffs and government initiatives in the market are highlighted. Operator strengths in the cloud business, their challenges and current strategies are detailed. It also covers the cloud infrastructure vendor view, including a suite of current and planned offerings and operator partnerships. This report focuses largely on carrier cloud services to enterprises and not utilizing cloud infrastructure for captive usage.
Sample research data from the report is shown in the excerpts below:
Table of Contents (hri0412_toc.pdf)
Carrier cloud is a class of cloud infrastructure that enables a telecom service provider (telco) to transition its carrier-grade networks to cloud computing, cloud communications and also offer cloud-based services (IaaS, PaaS, SaaS) to end customers. It is still early days and operators are attempting to understand client base and design appropriate service offerings. For emerging markets such as India, with large under-served enterprise base, the cloud could be the ticket to operator success. The following excerpt shows the state of carrier cloud services in India today.
[click on the image above for the full excerpt]
Operators profiled in this report include: Aircel Business Solutions, the enterprise division of Aircel Group; Amazon Web Services; Reliance Globalcom, a division of Reliance Communications Ltd. (NSE: RCOM; BSE: 532712); Sify Technologies Ltd.; Tata Communications Ltd. (BSE: 500483; NSE: TATACOMM; NYSE: TCL); and Tulip Telecom Ltd. (BSE: 532691).
Vendors profiled that enable cloud infrastructure: Alcatel-Lucent (Euronext: ALU; NYSE: ALU); Cisco Systems Inc. (Nasdaq: CSCO); Hewlett-Packard Co. (NYSE: HPQ); Huawei Technologies Co. Ltd.; NEC Corp. (TYO: 6701; OSE: 6701; NSE: 6701); Nokia Siemens Networks (NSN); and Qvantel Oy.
Total pages: 17
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