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Education is Key to AMI, Telemetry Success
Denise Culver | Research Analyst
Despite a slow uptake, round 75 percent of utilities in North America prefer AMI and telemetry solutions.

This trend will open up the path to utility upgrades in the near future.
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Utilities Get Smart About Benefits of Telemetry, AMI
An increasing numbers of utilities – electric, gas, water and sewer – are implementing telemetry and advanced meter infrastructure (AMI) solutions. The benefits are obvious: reduced carbon emissions through optimized use of assets; improved reliability and quality of service (QoS); enablement of demand response and resource efficiency; improved customer service through better information management; enhanced system security; and improved operational efficiencies.

Studies show that most utilities – around 75 percent of those in North America – prefer AMI to traditional meter infrastructure. Yet the transition to telemetry and AMI has been slow. A primary reason is that utilities are hesitant to spend the money to upgrade their systems, and consumers are adamant about not being forced to absorb the cost. Another reason is that utilities have been in somewhat of a "wait and see" mode, waiting for other utilities to install and prove out the technology before moving to change their own systems.

Additionally, consumer reactions to telemetry and AMI has been mixed. On the one hand are customers – like those in Arkansas – who have witnessed firsthand the benefits of their utility company having real-time access to information about service issues. On the other hand are consumers that are struggling financially from the impact of a continuing recession and, as such, are not interested in absorbing any costs for upgrading a system that, while antiquated, for the most part works. There also remains a small but vocal group of consumers that are suspicious of any technology that shares their "private" information across a wireless network.

Nevertheless, over the coming months, more utilities will embrace AMI and telemetry and will be able to show real examples – like that in Arkansas – of how the technology benefits customers, protects resources and improves QoS. As that happens, the idea of a truly smart grid will be realized.

Utilities Get Smart About Benefits of Telemetry, AMI examines utilities and how they are expected to incorporate telemetry and AMI over the next two years. It examines the benefits of telemetry and AMI, as well as how different utility verticals likely will implement the technology. It also examines drivers in the market, including areas with the most growth potential for the next two years. It includes a comparative analysis of solutions available in the market and details the geographic implications of the technology.
Sample research data from the report is shown in the excerpts below:
Table of Contents (hri1211_2_toc.pdf)
Regardless of the specific utility vertical, telemetry and AMI incorporate several features that make it an increasingly attractive option. Telemetry adds intelligence at the edge of the grid, while reducing the cost and time associated with reading and servicing meters. Increasing numbers of utilities are looking to take advantage of the distributed intelligence of the smart grid. The ease of provisioning, operating, monitoring and maintaining wireless devices helps create operational efficiencies that have a direct financial impact for a utility's bottom line. The following excerpt shows the features that will drive the most growth in telemetry during the next 24 months, based on estimates from technology providers.
[click on the image above for the full excerpt]
Companies analyzed in this report include: AT&T Inc. (NYSE: T); Echelon Corp. (Nasdaq: ELON); KORE Telematics Inc.; Sierra Wireless S.A. (Nasdaq: SWIR); Sprint Nextel Corp. (NYSE: S); and Verizon Communications Inc. (NYSE: VZ).
Total pages: 22
DECEMBER 2011
Service Providers Get the Message: Storage Matters Now
This report examines how service providers should be addressing the messaging storage issue, as well as expected trends over the next 24 months. It includes a comparative analysis of solutions available and examines the trends that will likely occur over the next 18 months.
READ SUMMARY
Including table of contents, executive summary, and financial metrics
DECEMBER 2011
Ethernet Interop Center Stage 2012: MEF Builds on ENNI With E-Access
This report identifies and analyzes progress made toward developing a standardized approach to Carrier Ethernet interconnection, focusing on how the MEF supports Ethernet interconnect. The report assesses how the new E-Access standard will facilitate Carrier Ethernet service interconnection. It also updates on CEE services and evaluates the role that exchanges will have in Ethernet service interconnect.
READ SUMMARY
Including table of contents, executive summary, and financial metrics
OCTOBER 2011
India Gears Up for an Optical Transport Network Boom
This report examines efforts by Indian operators to deploy optical technologies in their telecom networks. It outlines the state of India's OTNs and identifies the key technology trends that are driving optical network investment. The report also identifies product developments geared specifically to the Indian market from three technology suppliers.
READ SUMMARY
Including table of contents, executive summary, and financial metrics
CONTRIBUTING ANALYST
Simon Sherrington
Simon is an independent consultant who contributes regularly to Heavy Reading Insider. He has 13 years of experience analyzing, reporting, and consulting on technology market trends.
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Simon Sherrington
CONTACT AUTHOR
CONTRIBUTING ANALYST
Danny Dicks
Danny is an analyst and consultant with over 20 years' experience in technology markets who contributes regularly to Heavy Reading Insider.
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Danny Dicks
CONTACT AUTHOR
ANALYST
Tim Kridel
Tim writes for both Mobile Networks Insider and Cable Industry Insider. He has previously covered the wireless and cable industries for a number of research firms, including Heavy Reading.
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Tim Kridel
CONTACT AUTHOR
FEBRUARY 2012
Ethernet Service Activation Testing: The Y.1564 Factor
* Calendar subject to change
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