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Jeffrey Geddes
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All Reports

Cloud Video Conferencing Has Vertical Market, Mobile Appeal
Vol. 8, No. 6, December 2012
This report examines the cloud video conferencing market, analyzing the most lucrative verticals and discussing drivers and challenges in the industry. It compares solutions available from leading market vendors, examines the geographic landscape of the market and details trends that will likely occur over the next 18-24 months.
LENGTH: 20 PAGES    PRICE: $900 SEE DETAILS
Cloud & BYOD Give a Boost to Unified Communications
Vol. 8, No. 5, September 2012
This report examines the cloud UC market, analyzing the most lucrative verticals, and discussing drivers and challenges in the industry. It includes a comparative analysis of solutions and applications available, examines the geographic landscape of the market and details trends that will likely occur over the next 18-24 months.
LENGTH: 17 PAGES    PRICE: $900 SEE DETAILS
OTT and Cloud Give a Boost to SIP Trunking
Vol. 8, No. 4, July 2012
This report examines the SIP trunking market, analyzing the most lucrative verticals of SIP trunking, and discussing drivers and challenges in the industry. It includes a comparative analysis of solutions available, examines the geographic landscape of the market and details trends that will likely occur in the industry over the next 18-24 months.
LENGTH: 25 PAGES    PRICE: $900 SEE DETAILS
VoIP Call Centers Adapt to a BYOD World
Vol. 8, No. 3, May 2012
This report examines the VoIP call center market, analyzing the verticals that are most likely to utilize VoIP call centers over the next two years. It includes a comparative analysis of solutions, examines geographic growth expectations and explores trends that will occur in the industry over the next 18-24 months.
LENGTH: 23 PAGES    PRICE: $900 SEE DETAILS
Healthcare Sector Turns to MPLS VPNs for a Data Cure
Vol. 8, No. 2, March 2012
This report examines the MPLS VPN market, analyzing the healthcare verticals that are most likely to utilize MPLS VPN over the next two years. The report includes a comparative analysis of solutions and examines the market's geographic landscape as well as trends that may occur over the next 18-24 months.
LENGTH: 16 PAGES    PRICE: $900 SEE DETAILS
Mobility, Social Networking Drive Enterprises to Cloud IP-PBXs
Vol. 8, No. 1, February 2012
This report examines the IP-PBX market, providing analysis about the most lucrative verticals, as well as drivers and challenges in the industry. It includes a comparative analysis of available solutions and examines the geographic landscape of the market and trends that are likely to emerge over the next 18-24 months.
LENGTH: 17 PAGES    PRICE: $900 SEE DETAILS
Schools Graduate to UC for Lower Costs, Better Features
Vol. 7, No. 6, December 2011
This report evaluates the demand for UC in the education sector, examining the most lucrative education verticals and drivers over the next 24 months. It details opportunities and challenges facing technology suppliers, including areas with the most growth potential. It also profiles and analyzes 10 leading suppliers of UC technology.
LENGTH: 25 PAGES    PRICE: $900 SEE DETAILS
Travel Providers Get On Board With Insight From Analytics
Vol. 7, No. 5, September 2011
This report examines how companies in the travel ecosystem use analytics, as well as expected trends over the next 24 months. It details questions that analytics solutions are answering and drivers for this market. It also explores opportunities for service providers, and includes a comparative analysis of available analytics solutions.
LENGTH: 18 PAGES    PRICE: $900 SEE DETAILS
Contact Centers Find a Home in the Public Sector
Vol. 7, No. 4, August 2011
This report evaluates the current demand for contact centers in government agencies, as well as expected trends over the next 24 months. It details opportunities and challenges facing technology suppliers, including areas with the most growth potential. It profiles and analyzes strategies of seven leading suppliers of contact center technology.
LENGTH: 16 PAGES    PRICE: $900 SEE DETAILS
Telepresence Steals the Show in the Entertainment Industry
Vol. 7, No. 3, July 2011
This report examines how telepresence is used in the entertainment sector, including expected trends over the next 24 months. It details opportunities for service providers, including areas with the most growth potential, includes a comparative analysis of solutions, and examines the geographic landscape for service providers and challenges in the industry.
LENGTH: 12 PAGES    PRICE: $900 SEE DETAILS
Service Providers Hit Pay Dirt in Financial Services Sector
Vol. 7, No. 2, April 2011
This report examines security issues in the banking, financial services and insurance industry, as well as opportunities for service providers in this market. The report examines challenges the industry presents, explores trends expected over the next 18 months, and offers a comparative analysis of available solutions from eight leading providers.
LENGTH: 12 PAGES    PRICE: $900 SEE DETAILS
Healthcare Sector Requires TLC From Network Operators
Vol. 7, No. 1, February 2011
This report examines the opportunities for service providers in the healthcare vertical, including areas with the most growth potential over the next 24 months. It analyzes potential customers, provides examples of solutions and case studies, and examines challenges the industry faces. The report profiles 10 leading vendors in this market.
LENGTH: 13 PAGES    PRICE: $900 SEE DETAILS
SMBs Flock to Prepaid Services to Save Time, Money
Vol. 6, No. 6, December 2010
This report examines the prepaid solution market, including a comparative analysis of solutions and industry challenges. It provides a financial analysis of solutions, including costs and savings that can be achieved, and a competitive analysis of eight leading vendors, including trends each company expects.
LENGTH: 15 PAGES    PRICE: $900 SEE DETAILS
Cloud VoIP Call Centers Gain Traction With Enterprises
Vol. 6, No. 5, October 2010
This report examines the cloud-based VoIP call center market, including a comparative analysis of solutions, customer demographics and markets, and industry challenges. It provides a financial analysis of solutions, including costs and savings that can be achieved, and a competitive analysis of eight leading vendors, including trends each company expects.
LENGTH: 22 PAGES    PRICE: $900 SEE DETAILS
VoIP QoS Issues Continue to Affect Enterprise Uptake
Vol. 6, No. 4, September 2010
This report analyzes the need for VoIP quality of service (QoS) and how it relates to the user's quality of experience (QoE). The report provides a comparative analysis of leading vendor solutions, including features and competitive differentiators. The report also profiles nine leading vendors of VoIP QoS solutions.
LENGTH: 19 PAGES    PRICE: $900 SEE DETAILS
SIP Trunking Gains More Ground With SMBs
Vol. 6, No. 3, July 2010
This report analyzes SIP trunking's benefits and the current market. It defines SIP trunking and provides a comparative analysis of solutions. This report also provides an industry analysis, covering industry drivers, finances, and customer demographics. Finally, this report profiles 10 leading vendors in the market.
LENGTH: 21 PAGES    PRICE: $900 SEE DETAILS
Enterprise VoIP Over Cable: QoS Holds the Key to Success
Vol. 6, No. 2, March 2010
This report provides an in-depth look at the VoIP over cable quality assurance market, including challenges the market faces and the trends that leading players expect over the next 18 to 24 months. The report also provides a competitive analysis of seven leading vendors in this burgeoning market.
LENGTH: 19 PAGES    PRICE: $900 SEE DETAILS
Cloud Telephony: The Battle Over SMBs
Vol. 6, No. 1, February 2010
This report explores the cloud telephony market, including a comparative analysis of solutions and market strengths, strategies, and drivers. It also explores the benefits that carriers, vendors, and enterprises can achieve and provides a competitive analysis of nine leading cloud telephony vendors and the trends they expect in the future.
LENGTH: 22 PAGES    PRICE: $900 SEE DETAILS
Femtocells at the Enterprise: Expanding Coverage Plus UC
Vol. 5, No. 6, January 2010
This report examines the femtocells-at-the-enterprise market and the needs the solutions address. It also examines the savings that can be achieved, vertical market strengths and strategies, challenges the market faces, and trends to expect in the industry. Additionally, the report includes a comparative analysis of 11 top vendors.
LENGTH: 21 PAGES    PRICE: $900 SEE DETAILS
VoIP Growth Poses New Challenges for SBC Testing
Vol. 5, No. 5, September 2009
This report examines the SBC test market, including a comparative analysis of solutions. It examines market drivers and the savings that SBC testing solutions can achieve. It also explores the benefits of testing solutions and challenges the market faces. Additionally, this report provides a competitive analysis of eight leading vendors.
LENGTH: 18 PAGES    PRICE: $900 SEE DETAILS
Unified Communications & Fixed/Mobile Convergence: An Enterprising Combination
Vol. 5, No. 4, July 2009
This report examines the UC and FMC market, including the needs these solutions address. It examines the savings they can offer, vertical market strengths and strategies, challenges the market faces, and trends to expect in the industry. The report also provides an analysis of 12 top vendors in the industry.
LENGTH: 21 PAGES    PRICE: $900 SEE DETAILS
Diagnosis Quality: Service-Level Reporting Delivers
Vol. 5, No. 3, May 2009
This report provides an in-depth look at the SLR market, including a comparative analysis of solutions and the vertical market strengths and strategies of vendors. The report also examines challenges the market continues to face and trends to expect, and provides a competitive analysis of eight leading SLR vendors.
LENGTH: 20 PAGES    PRICE: $900 SEE DETAILS
IP PBXs: Looking for an Upside in a Down Economy
Vol. 5, No. 2, March 2009
This report explores the IP PBX market, including a comparative analysis of solutions, and examines vertical market strengths and strategies for various vendors. The report also analyzes challenges the market faces, trends to expect, the expected impact of the economy, and ten top vendors in the IP PBX industry.
LENGTH: 16 PAGES    PRICE: $900 SEE DETAILS
VoIP Security: Vendors Prepare for the Inevitable
Vol. 5, No. 1, January 2009
This report examines the market for VoIP security applications, including security trends, threats the market faces, target markets for VoIP security vendors, and the managed services strategies and buildout plans of various vendors. This report also provides a comparative analysis of 12 of the top vendors in the industry.
LENGTH: 19 PAGES    PRICE: $900 SEE DETAILS
IP Test & Measurement: The Coming Consolidation
Vol. 4, No. 6, December 2008
This report explores the T&M market, including industry trends and product evolution. It examines the growth strategies of T&M vendors, including markets that are expected to grow, challenges the market faces, and partnerships and acquisitions that are occurring. The report provides a comparative analysis of 16 leading T&M vendors.
LENGTH: 24 PAGES    PRICE: $900 SEE DETAILS
SIP Trunking: IP's Cheapest Delivery Package
Vol. 4, No. 5, November 2008
This report examines SIP trunking market applications, the benefits of SIP trunking, why it will become a hotter market, its marketing strategies, and challenges the market faces. It also examines the next 12 to 18 months for SIP trunking, and partnerships, acquisitions, and future investment strategies vendors are considering, as well as a comparative analysis of 14 of the top vendors in the SIP trunking industry.
LENGTH: 20 PAGES    PRICE: $900 SEE DETAILS
The Key to UC Revenue Success: It's the Apps
Vol. 4, No. 4, August 2008
This report examines applications in the unified communications market, exploring the top UC applications today and those that will draw more attention over the next 12 to 18 months. The report also provides a comparative analysis of 11 top companies in the UC industry and how their products address applications.
LENGTH: 15 PAGES    PRICE: $900 SEE DETAILS
Unified Communications: A Sense of Insecurity
Vol. 4, No. 3, July 2008
This report outlines the security threats in unified communications (UC), addressing likely attacks, where those attacks may occur, and vendors' plans for improving UC security. It also provides a comparative analysis of 12 leading companies in the UC industry, focusing on how their products address UC security.
LENGTH: 17 PAGES    PRICE: $900 SEE DETAILS
SaaS for SMBs: Gauging Market Opportunities
Vol. 4, No. 2, June 2008
The report outlines the development of the software-as-a-service (SaaS) market, addressing growth strategies and the benefits of SaaS, as well as the primary challenges facing the market's continued growth. It also provides a comparative analysis of 13 leading SaaS suppliers, focusing on their approaches to the SMB sector.
LENGTH: 12 PAGES    PRICE: $900 SEE DETAILS
Unified Threat Management: The Market Beyond SMBs
Vol. 4, No. 1, March 2008
This report provides an in-depth examination of UTM technology and market drivers, including technological benefits, marketing benefits, and related trends that can be expected over the next year. The report also addresses the primary challenge facing this market's continued growth and provides a comparative analysis of 14 leading UTM vendors.
LENGTH: 19 PAGES    PRICE: $900 SEE DETAILS
Unified Communications: Vendors Think Vertical
Vol. 3, No. 6, December 2007
This report examines the unified communications market, providing an in-depth explanation of what unified communications is and key features of its offerings. It examines the reasons why unified communications can succeed, including the benefits, applications, and vertical markets that have a particular need for the kinds of features it provides.
LENGTH: 17 PAGES    PRICE: $900 SEE DETAILS
SIP & VOIP: The Coming Security Crisis
Vol. 3, No. 5, October 2007
This report explores the SIP security market, examining likely geographic expansion and providing an in-depth evaluation of the technology relative to its competition. It examines factors that vendors should address to promote growth and offers a comparative analysis of some of the top companies in the SIP security arena.
LENGTH: 12 PAGES    PRICE: $900 SEE DETAILS
VOIP Peering: New Business Models Emerge
Vol. 3, No. 4, August 2007
This report examines the IP peering market, providing an in-depth assessment of the equipment and solutions providers as well as the peering platform operators in the space. The report also evaluates customer markets, especially those poised for growth, and considers issues that vendors must address for the marketplace to expand.
LENGTH: 12 PAGES    PRICE: $900 SEE DETAILS
IP Videoconferencing: Finally Ready for Take-Off
Vol. 3, No. 3, June 2007
This report examines the IP videoconferencing market, providing an in-depth assessment of the types of systems available and the benefits of IP videoconferencing. It also looks at the importance of standards and interoperability and provides a comparative analysis of some of the top companies in the IP videoconferencing arena.
LENGTH: 12 PAGES    PRICE: $900 SEE DETAILS
IP Test & Measurement: Changing Market Dynamics
Vol. 3, No. 2, April 2007
This report examines the IP test and measurement market, providing an in-depth examination of what those providers are doing to affect QOS at all levels of IP networks. It highlights recent mergers and acquisitions and details ways in which T&M providers can drive the market to further industry growth.
LENGTH: 13 PAGES    PRICE: $900 SEE DETAILS
Voice Over IM: The Next VOIP Disrupter
Vol. 3, No. 1, February 2007
This report examines the VOIM market from the viewpoint of IM service providers and looks at issues they must address, including targeting a customer base, developing a revenue stream, and driving usage. It examines features that make VOIM a viable application, barriers to usage, and factors differentiating VOIM service providers.
LENGTH: 13 PAGES    PRICE: $900 SEE DETAILS
Hosted PBX: Bringing VOIP to the SMB/SOHO Sector
Vol. 2, No. 6, December 2006
This report examines the hosted PBX, including how systems integrators, platform vendors, and service providers address the SMB market. It looks at the most successful vertical markets and applications driving sales. It also examines the issues keeping the market from growing more quickly and those that would enable further adoption.
LENGTH: 13 PAGES    PRICE: $900 SEE DETAILS
Web Conferencing & VOIP: Giant Steps
Vol. 2, No. 5, October 2006
This report details issues affecting the VOIP-enabled Web conferencing sector and efforts by suppliers to push unified communications deeper into enterprise markets. It compares the costs and benefits of using provider-delivered Web conferencing versus building and running in-house systems, and analyzes how technology suppliers are approaching the Web conferencing market.
LENGTH: 18 PAGES    PRICE: $900 SEE DETAILS
The VOIP Management Gap: Problems & Solutions
Vol. 2, No. 4, August 2006
This report analyzes the challenges VOIP poses to enterprise network managers, including service quality and issues arising from VOIP deployment across converged networks. It discusses differences between active and passive management tools and identifies features necessary for enterprise VOIP management. Finally, it profiles 18 VOIP enterprise management tool suppliers.
LENGTH: 18 PAGES    PRICE: $900 SEE DETAILS
VOIP & WLANs: Enterprise Market Challenges
Vol. 2, No. 3, June 2006
This report delivers a detailed accounting of current efforts to advance enterprise fixed/mobile convergence through the delivery of voice over wireless LANs (VOWLAN). It includes analysis of dual-mode handset development; the readiness of enterprise WLANs to handle voice; the state of standards governing VOWLAN; and key drivers for adoption.
LENGTH: 20 PAGES    PRICE: $900 SEE DETAILS
Unified Communications and VOIP: IT and Telecom Collide
Vol. 2, No. 2, April 2006
This report presents a detailed accounting of the various components that make up unified communications; how this trend may affect enterprise VOIP deployment, and how enterprises can exploit it to improve information flow. It assesses both the key benefits of unified communications and the primary obstacles to its full deployment.
LENGTH: 20 PAGES    PRICE: $900 SEE DETAILS
VOIP-Enabled Devices: Upward Mobility
Vol. 2, No. 1, February 2006
This report analyzes the emerging roles VOIP-enabled devices, both wired and wireless, are playing in enterprise communications. It evaluates the likely impact of dual-mode handsets, softphones, smartphones, and SIP on corporate communications. It also includes an update on the activities of leading handset and chip manufacturers regarding VOIP-enabled products.
LENGTH: 19 PAGES    PRICE: $900 SEE DETAILS
IMS: The Enterprise VOIP Enabler
Vol. 1, No. 1, December 2005
As IMS takes root in carrier networks, it is almost certain to expand into the enterprise – and VOIP will be among its most prominent entry points. The premiere edition of Enterprise VOIP Insider examines IMS from both carrier and enterprise perspectives, highlighting the issues enterprises are likely to encounter as carriers roll out IMS offerings.
LENGTH: 21 PAGES    PRICE: $900 SEE DETAILS
To view reports you will need Adobe's Acrobat Reader. If you do not have it, it can be obtained for free at the Adobe web site.
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