Graham Finnie: Chief Analyst
Graham has been researching telecommunications for more than 20 years, formerly as a journalist and latterly as an analyst and consultant. Since joining Heavy Reading in September 2004, following a ten-year tenure at the Yankee Group, Graham has been responsible for a wide range of research, focusing primarily on next-generation broadband services and IMS. He became Chief Analyst of Heavy Reading in February 2007. He has also hosted numerous Webinars and Live events for Light Reading, and is a regular speaker at other major industry events. As a journalist, Graham was formerly editor-in-chief of the award-winning industry paper Communications Week International and has edited several other leading trade publications. He is based in the U.K.
Sterling Perrin: Senior Analyst – Optical Networking & Transport
Sterling has more than 15 years' experience in telecommunications as an industry analyst and journalist. His coverage areas at Heavy Reading include optical networking, cable MSO infrastructure and services, and digital content. He also authors Heavy Reading's Packet-Enabled Optical Networking Market Tracker and Next-Gen Core Packet-Optical Market Tracker. Sterling joined Heavy Reading after five years at IDC, where he served as lead optical networks analyst, responsible for the firm's optical networking subscription research and custom consulting activities. Prior to IDC, Sterling worked for Standard & Poor's, where he delivered global industry analysis on a range of IT segments. He is a former journalist and editor at Telecommunications Magazine, and has also done consulting work for the research firm Current Analysis. Sterling is a frequent speaker at telecom industry events and is a highly sought-after source among the business and trade press.
Patrick Donegan: Senior Analyst – Wireless Data Networks & Backhaul
Patrick has more than 20 years' experience as a telecom analyst and strategist. His coverage areas at Heavy Reading include mobile backhaul networks and mobile network security. He also authors Heavy Reading's Ethernet Backhaul Market Tracker. Patrick chairs Light Reading's Mobile Network Security Strategies conference series and is co-chair of Light Reading's Backhaul Strategies for Mobile Operators conference series. Patrick joined Heavy Reading in 2005 after five years at Nortel Networks, where he was a senior manager of strategic planning for the company's wireless business – spanning GSM, CDMA, UMTS, WiMax, and other wireless technologies. Prior to Nortel, he spent two years in business research for Motorola's Corporate Strategy Office in EMEA and two years as a wireless analyst for the Yankee Group. As a journalist, he was deputy editor of Public Network Europe from 1990-1995 and editor of Mobile Communications International from 1995-1997. Patrick holds a B.A. in industrial relations and politics from the University of Kent at Canterbury. He is based in the U.K.
Jim Hodges: Senior Analyst – Service Enabling Architecture & Software
Jim has worked in telecommunications for more than 20 years, with experience in both marketing and technology roles. His primary areas of research coverage at Heavy Reading include the media and control plane impact of NFV and SDN on core and edge network components such as the IP Multimedia Subsystem (IMS), session border controllers (SBCs), and Diameter signaling controllers (DSCs). Jim is also focused on the impact of NFV and SDN on data center evolution, including the role of application delivery controllers (ADCs). Other areas of research include managed services evolution, subscriber data management (SDM) and fixed-line TDM replacement. Jim joined Heavy Reading from Nortel Networks, where he tracked the VoIP and application server market landscape and worked on the development of Wireless Intelligent Network (WIN) standards. Additional industry experience was gained with Bell Canada, where he performed IN and SS7 network planning, numbering administration and definition of regulatory-based interconnection models.
Jim is based in Ottawa, Canada.
Gabriel Brown: Senior Analyst – Wireless Data Services & LTE
Gabriel covers the mobile network system architecture, including evolution of the RAN, the mobile core, and service-layer platforms and applications. Key technologies in his coverage area include LTE Advanced, small cells, Evolved Packet Core, carrier Wi-Fi and software-centric networking technologies such as NFV, SDN and service chaining. Gabriel has covered mobile networking since 1998 through published research, live events, operator surveys and custom consulting. Prior to joining Heavy Reading, Gabriel was Chief Analyst for Light Reading Insider research service; before that, he was editor of IP Wireline and Wireless Week at London's Euromoney Institutional Investor. He is based in London.
Ari Banerjee: Principal Analyst, Service Provider IT
Ari leads Heavy Reading's Service Provider IT (SPIT) Total Access research service, including all aspects of telecom software research. Ari examines the breadth of software used by communications service providers in customer, business, service and infrastructure management. His area of focus includes all aspects of BSS, OSS, SDP, API exposure, policy management, digital commerce, revenue assurance, service assurance and elements that span both the infrastructure and network software markets, such as data warehousing, analytics and business intelligence. He is also actively involved in operator cloud strategy research and evaluating the impact of SDN and NFV on operator's IT systems. Prior to joining Heavy Reading, Ari was the vice president of next generation software systems at Yankee Group, leading and overseeing all aspects of their telecom software research. Ari holds a B.E. in electronics and communications from Manipal Institute of Technology in India, an M.S. in computer information systems from Bentley College, and an M.B.A. from the University of Glasgow Business School.
Caroline Chappell: Senior Analyst – Service Provider Cloud, SDN/NFV
Caroline leads Heavy Reading's research into service provider cloud adoption for internal IT, enterprise service delivery and network functions virtualization (NFV) purposes. She also covers technologies that support telco application development and delivery and customer experience management. Caroline is currently tracking the impact of SDN and NFV on telecom organizations and has a major interest in the new architectures and systems needed for operating SDN and NFV-based networks. Caroline has over 25 years' experience of researching and writing about the ICT industry for global analyst firms and publications and has led major research projects for communications service providers, vendors, financial institutions and government bodies. She is an authority on the global wholesale telecom industry and her work synthesizes a broad understanding of ICT innovation with a deep knowledge of telecom market dynamics. Caroline is based in the U.K.
Roz Roseboro: Senior Analyst – Telco Data Center
Roz has nearly 20 years' experience in market research, marketing and product management. She focuses on how innovation and change are impacting the compute, network and storage infrastructure domains, with particular emphasis on trends such as virtualization, componentization and convergence. Roz joined Heavy Reading following eight years at OSS Observer and Analysys Mason, where she most recently managed its Middle East and Africa regional program, and prior to that, its Infrastructure Solutions and Communications Service Provider programs. She spent five years at RHK, where she ran the Switching and Routing and Business Communication Services programs. Prior to becoming an analyst, she worked at Motorola on IT product development and radio and mobile phone product management. Roz holds a BA in English from the University of Massachusetts, Amherst, and an MBA in marketing, management, and international business from the J.L. Kellogg Graduate School of Management at Northwestern University. She is based in Chicago.
Sarah Wallace: Analyst
Sarah focuses on service provider IT, including all aspects of BSS/OSS. She also focuses on BSS/OSS managed services, big data analytics, mobile commerce, mobile banking and telcos in the collaborative economy.
Prior to joining Heavy Reading, Sarah served as an OSS analyst for RHK and as a senior editor for TelOSSource Magazine. She has worked as a journalist for trade publications in the call center industry and has also served as a writer/consultant in social media for global brands.
Simon Stanley: Contributing Analyst
Simon is founder and principal consultant of Earlswood Marketing, an independent market analysis and consulting company based in the U.K. His work has included investment due diligence, market analysis for investors and business/product strategy for semiconductor companies. Simon has written extensively for Heavy Reading and Light Reading, and he authors the bimonthly Heavy Reading Components Insider research newsletter, covering the latest developments in telecom silicon and subsystems. His reports and Webinars cover a variety of communications-related subjects, including LTE, policy management, SDN/NFV, IMS, ATCA, 100/400G optical components, multicore processors, switch chipsets, network processors and optical transport. He has also run several Light Reading events, including Next-Generation Network Components and ATCA. Simon holds a bachelor's degree in Electronic and Electrical Engineering from Brunel University, London.
Alan Breznick: Contributing Analyst
Alan covers the cable TV technology and IP video infrastructure markets, including cable MSO networks and services. In particular, he tracks the markets for new cable and broad-band access technologies, including Docsis 3.0 and 3.1, CCAP, EPON, IPv6, IP video, switched digital video, RFoG, DPoE and EPoC. Formerly a contributing analyst at Kinetic Strategies and One Touch Intelligence, Alan has covered the cable, telecom, broadband, media and consumer electronics industries for more than 20 years. As a business technology journalist, he previously reported for Light Reading Cable, Cable Digital News, Communications Daily, Multichannel News, Cable World and Communications Technology magazine. He is based in the Toronto area.
Simon Sherrington: Contributing Analyst
Simon is an independent consultant who contributes regularly to Heavy Reading, including authoring the Carrier Ethernet Switch/Router Market Tracker and Carrier Ethernet Access Platform Market Tracker. He has 13 years' experience analyzing, reporting, and consulting on technology market trends. Simon is the founder of his own research and consulting company, Innovation Observatory, and previously managed a business unit within a large telecom-focused research and consultancy company, delivering customized research for individual clients. He has also hosted a number of Webinars on behalf of Light Reading, covering topics such as MPLS, PBT, Ethernet over copper, GPON, net neutrality, SIP, video compression and IPTV infrastructure.
Danny Dicks: Contributing Analyst
Danny is an analyst and consultant with more than 20 years' experience in technology markets. He contributes regularly to Heavy Reading Insider. Danny began his career in academic publishing before moving into marketing communications consultancy in the telecom equipment sector. For seven years, he tracked the telecom IT and OSS/BSS market for Analysys Research, while directing single-client research studies for organizations throughout the telecom sector.
Claus Hetting: Contributing Analyst
Claus has worked in the mobile industry for close to 20 years, including 10 years as an independent consultant and analyst. He advises mobile carriers, technology vendors, industry organizations and investors on mobile technology and business strategies. Claus is a longtime contributor to Heavy Reading, and his previous work includes reports and analysis on mobile infrastructure, Wi-Fi offload, self-organizing networks and more. He is now focusing on mobile service innovations, including M2M applications and infrastructure.
Craig Leddy: Contributing Analyst
Craig is a veteran cable industry writer, speaker and market analyst, and a regular contributor to Heavy Reading Cable Industry Insider. Based outside New York, Craig founded Interactive TV Works Inc. to promote understanding and drive deployment of advanced digital services. He is a former editor of Cablevision Magazine, senior market analyst for The Myers Group, news editor of Television Week, and contributing editor for Multichannel News. He teaches the popular industry courses "How Cable Goes to Market" and "WICT Cable Boot Camp." Through strategic consulting, Craig has helped dozens of major companies to gain a better understanding of digital media opportunities.
Denise Culver: Contributing Analyst
Denise is the author of Heavy Reading IP Services Insider and often contributes to Heavy Reading Insider, focusing on the implementation of business-class services. Denise began her career in technology journalism in 1996, serving most recently as markets editor of The Net Economy, a biweekly publication that covered the North American service provider market. Prior to that, she was a freelance writer for Interactive Week, tele.com, Wireless Review, Intelecard News, Perspectives on Public Communication and other technology and trade magazines. She is a past winner of the American Business Media Association's Jesse Neal Award for editorial achievement and a graduate of Texas A&M University.
Tim Kridel: Contributing Analyst
Tim tracks wireless markets and technologies, contributing to both Heavy Reading Mobile Networks Insider and Heavy Reading Cable Industry Insider. He began covering wireless technology in 1998 as a staff writer, and subsequently technology editor, at Wireless Review, where he wrote about RF and SS7 engineering. In August 2000, he joined The Net Economy, where he covered the technology and business strategy behind cellular/PCS, LMDS, MMDS, free-space optics, and 802.11. As an independent analyst, he covered the wireless industry for firms such as Current Analysis, iGillott Research and Probe Research, as well as for magazines including Laptop, Mobile Enterprise and Tech Edge. He has also authored white papers for several vendors and trade associations on topics such as telemetry, EDGE, over-the-air firmware upgrades and 802.11. Tim is a graduate of the University of Missouri.
Steve Koppman: Contributing Analyst
Steve has covered the North American carrier industry for 20 years, focusing on market forecasting and analysis, issues of industry structure, convergence and public policy, and both next-generation and legacy services. He has covered IP voice and public Ethernet for Heavy Reading. Steve was previously a principal analyst at Gartner Dataquest. He has also worked as an analyst for the Yankee Group, IDC, SRI International, Decision Resources, Frost & Sullivan, Insight Research, and other research and consulting companies. Steve holds a B.A. in sociology from the University of Michigan at Ann Arbor and a master's degree in public policy from the University of California at Berkeley.
James Crawshaw: Contributing Analyst
James has been a research analyst covering telecom and technology companies for industry research houses and investment banks for the last 15 years. He has written a number of reports for Heavy Reading, including studies on Chinese and European telecom equipment makers, DPI, EFM, IMS, IPTV, MMORPGs and SANs. When James isn't writing about telecom acronyms, he likes to relax by reading telecom operator cash flow statements.
Dennis Mendyk: Vice President of Research
As VP of Research, Dennis oversees all research activities for Heavy Reading and Light Reading. His career in technology and telecom industry coverage spans more than 25 years, including more than a decade with Heavy Reading. Dennis is a past winner of the American Business Media Association's Jesse H. Neal Award for editorial achievement and a graduate of New York University and the University of Connecticut.