Jim leads Heavy Reading's research on the application and security impact of the NFV-enabled virtualized cloud on the control plane and application layers, both in the fixed and mobile core and at the enterprise edge. Jim focuses on the security impacts that cloud and cloud-based technologies such as 5G introduce from a cyber-threat detection perspective, as well as the business opportunities associated with the delivery of security capabilities via a managed services model. Jim joined Heavy Reading from Nortel Networks, where he tracked the VoIP and application server market landscape and was a key contributor to the development of Wireless Intelligent Network (WIN) standards. Additional technical experience was gained with Bell Canada, where he performed IN and SS7 network planning, numbering administration, technical model forecast creation and definition of regulatory-based interconnection models. Jim is based in Ottawa, Canada.
Sterling has more than 20 years' experience in telecommunications as an industry analyst and journalist. His coverage area at Heavy Reading is optical networking, including packet-optical transport and 5G transport. He also authors Heavy Reading’s Metro Optical Networking Market Tracker and Core Optical Transport Market Tracker. Sterling joined Heavy Reading after five years at IDC, where he served as lead optical networks analyst, responsible for the firm's optical networking subscription research and custom consulting activities. Prior to IDC, Sterling worked for Standard & Poor's, where he delivered global industry analysis on a range of IT segments. He is a former journalist and editor at Telecommunications Magazine. In addition to chairing and moderating many Light Reading events, Sterling is a NGON & DCI World Advisory Board member and past member of OFC’s N5 Market Watch Committee. Sterling is a highly sought-after source among the business and trade press.
Gabriel leads mobile network research for Heavy Reading. Starting from a system architecture perspective, his coverage area includes RAN, core, and service-layer platforms. Key research topics include 5G, LTE Advanced, virtual RAN, software-based mobile core, and the application of cloud technologies to mobile networking. Gabriel has more than 15 years’ experience as a mobile network analyst. Prior to joining Heavy Reading, he was Chief Analyst for Light Reading’s Insider research service; before that, he was editor of IP Wireline and Wireless Week at London's Euromoney Institutional Investor.
Jennifer Pigg Clark is Principal Analyst with Heavy Reading covering Cloud Infrastructure and Edge Computing. Clark provides actionable insight into service provider evolution, examining the challenges and opportunities facing network operators as they move towards 5G and IoT with an increasingly virtualized and cloud native infrastructure. Clark examines the solutions and technology reshaping the telco data center, technologies such as Edge Computing, Open Source, OpenStack, container networking, Network Orchestration, Software Defined Networks (SDN), Network Functions Virtualization (NFV), and SD-WAN. Clark started her industry research career with the Yankee Group, which was acquired by 451 Research in 2013. She held the role of Sr. Vice President at Yankee Group. Prior to joining Yankee Group, Clark was Manager of Network Planning and Strategy for Wang Laboratories'corporate data network. She began her career at Wang with responsibility for the domestic and international roll-out of Wang's packet network, connecting more than 250 locations in 14 countries. Before joining Wang, she was a member of the IT research and development division of Commercial Union Insurance Companies. Clark is a highly regarded speaker at industry seminars and conferences and is frequently cited by the commercial and trade press. She has been a guest lecturer at the MIT Sloan School of Management and is a member of the IEEE. She holds a B.A. degree from Mount Holyoke College.
Steve's coverage at Heavy Reading includes the Internet of Things (IoT) and related emerging technologies, focusing on the evolution of the mobile Internet and its impact on digital life. Steve joined Heavy Reading with decades of experience as a strategy, marketing, and technology advisor, analyst, and speaker. He previously worked with Motorola in Germany, the U.K. and the U.S., where he led technology strategy, product, and business development teams that developed 2G and 3G devices. He was instrumental in WiMAX infrastructure and device development and the creation of innovative mobile internet business models. In addition, Steve is an entrepreneur who has founded two companies: KeySo Global LLC, an analysis and advisory firm; and My City Tag LLC, a digital city services platform for smart parking. Steve holds a First Class B.A. Honors degree in Business and Honorary MBA from Kingston University, England.
James leads Heavy Reading’s Intelligent Networks & Automation research service, which covers the software and IT systems that enable CSPs to plan, design, build, and operate their networks for maximum operational efficiency, reliability, and agility. This includes orchestration and closed-loop assurance systems that come under the umbrella term of OSS, as well as monetization platforms that fall within the scope of BSS. It also includes the application of horizontal technologies, such as analytics, AI, and blockchain, that cut across both high level IT systems and lower level networking domains with a common goal of increased automation. James holds a BSc and MEng in Electrical and Mechanical Engineering from the University of Manchester, England.
Simon is Founder and Principal Consultant at Earlswood Marketing Ltd., an independent market analyst and consulting company based in the U.K. His recent work has included investment due diligence, market analysis for investors and business/product strategy for semiconductor companies. Simon has written extensively for Heavy Reading and Light Reading, covering the latest developments in telecom silicon and subsystems. His reports and Webinars cover a variety of communications-related subjects, including SDN/NFV, LTE/5G, 100G/400G components, Open Compute, smart NICs, uCPE, multicore processors and switch chipsets. He has also run several Light Reading events covering next-generation networking technology. Simon holds a Bachelor's in Electronic and Electrical Engineering from Brunel University, London.
Alan covers the cable, broadband, and video technology and infrastructure markets, including cable networks and services. In particular, he tracks the markets for new cable, video, and broadband access technologies, including DOCSIS 3.1, Full Duplex DOCSIS, CCAP, DAA, Fiber Deep, FTTH, Coherent Optics, IPTV, OTT video, Gfast, NG-PON, Wi-Fi, and 5G. Formerly a contributing analyst at Kinetic Strategies and One Touch Intelligence, Alan has covered the cable, telecom, broadband, media, and consumer electronics industries for more than 25 years. As a business technology journalist, he previously worked for Crain’s New York Business, Cable Digital News, Communications Daily, Multichannel News, Cable World, and Communications Technology magazine, among others. A New York native, he is now based in the Toronto area.
Simon is an independent consultant who contributes regularly to Heavy Reading, including authoring the Carrier Ethernet Switch/Router Market Tracker and Carrier Ethernet Access Platform Market Tracker. He has 13 years' experience analyzing, reporting, and consulting on technology market trends. Simon is the founder of his own research and consulting company, Innovation Observatory, and previously managed a business unit within a large telecom-focused research and consultancy company, delivering customized research for individual clients. He has also hosted a number of Webinars on behalf of Light Reading, covering topics such as MPLS, PBT, Ethernet over copper, GPON, net neutrality, SIP, video compression and IPTV infrastructure.
Craig is a veteran cable industry writer, speaker and market analyst, and a regular contributor to Heavy Reading. Based outside New York, Craig founded Interactive TV Works Inc. to promote understanding and drive deployment of advanced digital services. He is a former editor of Cablevision Magazine, senior market analyst for The Myers Group, news editor of Television Week, and contributing editor for Multichannel News. He teaches the popular industry courses "How Cable Goes to Market" and "WICT Cable Boot Camp." Through strategic consulting, Craig has helped dozens of major companies to gain a better understanding of digital media opportunities.
Steve has covered the North American carrier industry for 25 years – nearly half that time for Gartner, where he was a principal analyst. For Heavy Reading, he has covered public Ethernet and IP voice, coverage areas he launched for Gartner Dataquest. As an analyst, he has focused on market forecasting and analysis, issues of industry structure, convergence and public policy, and next-generation (IP voice and optical services, including public Ethernet) as well as legacy (voice, private line, wholesaling) services. Steve holds a B.A. in sociology from the University of Michigan at Ann Arbor and a master's degree in public policy from the University of California at Berkeley.
Dan is an analyst, consultant, and technologist, specializing in fixed broadband access technology and markets. He has deep and broad expertise in FTTx, as well as cable, and fixed wireless. Dan has been in the industry for more than three decades, and has focused on consumer broadband access since its beginnings. Over the span of his career, bandwidth in the access portion of the network has increased by eight orders of magnitude. Dan holds 11 U.S. patents, and is a Senior Member of the IEEE. He received his B.S. in Computer Science from Worcester Polytechnic Institute.
Kevin has more than 15 years’ experience in market intelligence focused on technology sectors including mobile telecommunications, consumer electronics, workforce productivity, security, and the Internet of Things. At Heavy Reading, his focus is on designing and executing quantitative and qualitative primary research studies that provide actionable insights on the dynamics of end-user demand across the firm’s key areas of market coverage. Key project types include custom research engagements, multi-client studies, tracker products, online information resources, and survey panels. Prior to joining Heavy Reading, Kevin was a research vice president at 451 Research, where he was responsible for the firm’s coverage of mobility and customer insight & data strategy. His previous experience includes roles as a research director at Strategy Analytics, vice president and group director at ABI Research, senior account manager at Nielsen, and program manager at IDC. Kevin began his career as a senior features writer at Computerworld. He holds a BA in economics and English from Framingham University and an MS in economics from Northeastern University.
Clint is chief research officer at Informa Tech, responsible for management of the Heavy Reading business as well as its sister research groups Ovum and Tractica. He has more than 20 years of experience in technology strategy, product management, and industry analyst roles. Clint was the founder and managing director of Tractica, a market intelligence group focused on emerging technologies, which was acquired by Informa in 2018. Previously, he was founder and president of Pike Research, a leading market intelligence firm focused on the global clean technology industry, which was acquired by Navigant Consulting, after which he led the rebranded Navigant Research business as its managing director. In prior roles, he was chief research officer at ABI Research, vice president at the NPD Group, and research director at In-Stat. Previous positions also include senior product management and strategic marketing roles at CenturyLink and Verizon, as well as prior experience in management consulting and private investment banking. Clint holds an MBA from the University of Dallas and a BA from Washington & Lee University.
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