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Heavy Reading SPIT Total Access
Ari Banerjee
April 2014
End-to-end service management will be critical for the success of NFV and SDN initiatives. This report explores our view on end-to-end service management that operators must embrace in order to not only support SDN and NFV, but also be able to holistically support the hybrid services world of virtualized and non-virtualized resources. The report discusses the next-generation end-to-end service management architectures that address the shortcomings of current standards, and tries to highlight a future-proof,
Heavy Reading
Gabriel Brown, Senior Analyst, Heavy Reading
Vol. 12, No. 4, March 2014
The Evolved Packet Core (EPC) is one of the key network domains identified by operators and vendors as a candidate for network functions virtualization (NFV). This report examines virtual EPC from the perspective of operators and vendors. It identifies the opportunities in this market transition and addresses the biggest challenges in virtualizing the EPC. The report also examines 11 leading EPC technology vendors, detailing their virtual EPC strategies, technologies and timelines.
Heavy Reading SPIT Total Access
March 2014
The hot trends in telecom right now are software-defined networking (SDN) and network functions virtualization (NFV). The reason SDN and NFV have gained broad industry appeal is the promise of new and more flexible business models, increased revenue from new services, network efficiency and control, and lowering overall capex and opex. Traditional static and inflexible systems will limit operator agility and ability to take advantage of this new environment. SDN will require BSS systems that can
Heavy Reading
Sterling Perrin, Senior Analyst, Heavy Reading
Vol. 12, No. 3, March 2014
As 100Gbit/s (100G) transport enters mass commercialization and "beyond 100G" (B100G) technology proceeds to trials, setting the stage for the terabit era, this report explores the future of optical transport networks. The report presents comprehensive forecasts for both long-haul and metro DWDM transport, with breakouts for units shipped, capacity shipped, revenue contribution by port speed, and more. The report also analyzes key enabling technologies for B100G and terabit transport, and provides
Heavy Reading Cable Industry Insider
Vol. 9, No. 1, March 2014
This report explores UHD requirements, opportunities and challenges for cable. It includes profiles of seven cable suppliers that have announced UHD technology products.
Heavy Reading
Caroline Chappell
Vol. 12, No. 2, March 2014
Customer experience management (CEM) has become a telecom industry mantra, but the truth is, operators are not very good at it. CEM is difficult to implement because of its cross-organizational remit and the need to manage a complex set of contributing factors. Yet 2014 looks to be a promising year for telco CEM investment: New products are emerging to enable the CEM-driven telco, where CE analytics will direct operator processes to improve customer outcomes. This report looks at the state of the
Heavy Reading SPIT Total Access
March 2014
Customer experience management (CEM) has become a telecom industry mantra, but the truth is, operators are not very good at it. CEM is difficult to implement because of its cross-organizational remit and the need to manage a complex set of contributing factors. Yet 2014 looks to be a promising year for telco CEM investment: New products are emerging to enable the CEM-driven telco, where CE analytics will direct operator processes to improve customer outcomes. This report looks at the state of the
Heavy Reading Insider
Vol. 14, No. 2, February 2014
This report examines the ways telecom operators are learning from other sectors - specifically online retail - as they move to deliver improved consumer RTSS and self-care capabilities. It examines how operators might move toward a consistent, multichannel self-service vision, and profiles 14 leading vendors that offer solutions to deliver that vision.
Heavy Reading Mobile Networks Insider
Vol. 5, No. 1 February 2014
This report examines the relationships between different aspects of connected transportation, including vehicle telematics and broader ITS. It looks at the different communications technologies that can be used for different applications, focusing on the connected car. Finally, it profiles 12 companies in the market, describing their product and service offerings.
Heavy Reading Insider
Vol. 14, No. 1, February 2014
This report examines the driving forces behind the global market for telecom network equipment, analyzing them for their scale of impact and level of uncertainty. It builds three scenarios for the future of NEPs in the global market for telecom equipment. Finally, it summarizes the strategies of 12 leading NEPs.
Heavy Reading 4G/LTE Insider
Vol. 5, No. 1, February 2014
This report presents the 5G visions from operators, vendors and research groups. Some of the ideas may not ever see the light of day in a commercial network. But from these visions, there will one day emerge a workable 5G wireless system.
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Commentary
Core 100G Fuels Packet-Optical Switching Growth
Sterling Perrin, Senior Analyst, Heavy Reading
4/10/2014 10:55:00 AM
The move to 100G in long-haul networks is driving the integration of DWDM transport and OTN switching, finds Heavy Reading.


The Digital Lifestyle Goes Corporate
Sarah Wallace, Analyst, Heavy Reading
4/8/2014 6:00:00 AM
Service providers are being challenged to enable a digital lifestyle for their corporate clients as well as residential customers.


Suppliers Gear Up for Big Data Gold Rush
Ari Banerjee
4/2/2014 11:00:00 AM
Big data analytics is creating a multi-billion-dollar revenue opportunity for service providers.

The Rise of Virtual EPC
Gabriel Brown, Senior Analyst, Heavy Reading
3/26/2014 1:33:00 PM
The Evolved Packet Core (EPC) has emerged as one of the leading candidates for network functions virtualization (NFV).


Going Beyond 100G? Not So Fast…
Sterling Perrin, Senior Analyst, Heavy Reading
3/10/2014 4:00:00 PM
There's growing urgency around the need to migrate beyond 100G to 400G transport networks, but who is driving that urgency? Is 400G really the next evolutionary step?


Telco Data Centers: Crisis Control
Roz Roseboro
3/7/2014 1:35:00 PM
Looking for a telco pain point? Seek no further than the data center...


Is 4K Ultra HD in Cable's Future?
Craig Leddy
3/7/2014 7:15:00 AM
The expected arrival of 4K Ultra High-Definition TV (UHD) will present some significant challenges to cable providers.


MWC14: What Are Telcos For?
Graham Finnie, Chief Analyst, Heavy Reading
3/5/2014 4:00:00 AM
A view of Mobile World Congress from the outside – it looks a whole lot different and doesn't require comfortable shoes.


Social Media & Customer Care: How Best to Integrate Them
Danny Dicks
3/3/2014 8:00:00 AM
As telecom services become increasingly complex, telcos are moving toward the digital sector to improve real-time self-service (RTSS).


Finding the Value in Transportation Telematics
Danny Dicks, Analyst
2/28/2014 8:55:00 AM
Transportation and telecommunications are growing closer together.


The New Resonant Relationship Between NEPs & Their Customers
Danny Dicks, Analyst
2/27/2014 7:50:00 AM
Operators and network equipment providers are facing uncertainty together, pooling their understanding of what the future might look like. For network equipment providers, this uncertain future ...


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NFV & the Data Center - Website Coming Soon!
September 16, 2014, Santa Clara, CA
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September 23, 2014, Denver, CO
Backhaul Strategies for Mobile Operators - Website Coming Soon!
October 29, 2014, New York City
Next-Generation Network Components - Website Coming Soon!
November 6, 2014, Santa Clara
OSS in the Era of SDN & NFV: Evolution vs. Revolution- Website Coming Soon!
November 6, 2014, London
The Future of Cable Business Services - Website Coming Soon!
December 2, 2014, New York City
Mobile Network Security Strategies - Website Coming Soon!
December 3, 2014, New York City
Cable Next-Gen Technologies & Strategies - Website Coming Soon!
March 25, 2015, Denver, CO
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