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Jim Hodges, Principal Analyst Cloud and Security, Heavy Reading
January 2018
The adoption of a virtualized and distributed cloud is shaking the technological bedrock that underpins the core principles of telecom operations. Based on an exclusive survey of CSP decision-makers, this study explores how CSPs are managing the new security demands of the cloud, as well as their strategies to mitigate risks through the deployment of new security capabilities. It also explores CSPs' plans to drive new revenue streams by selling managed security services to the enterprise.
January 2018
This report examines drivers for converged access network deployment, along with forecasts for 2018-2021. It goes into depth about the needs of the various verticals, including smart cities and smart grids. It also looks at trends that will drive, enable or impede new deployments. In particular, the report discusses the expected retirement of copper infrastructure, fiber to the lightpost (FTTL), the financial condition of incumbents and efforts to close the broadband divide.
Denise Culver, Online Research Director
January 2018
This report was generated from a Q&A with service providers that are 5G experts. This focus group was asked 12 questions about 5G deployment plans, revenue opportunities and how the market is shaping up. The results clearly indicate that 5G vendors have an outstanding opportunity to educate and market their portfolios to service providers in every market.
Simon Sherrington
This market tracker assesses the global market for cybersecurity solutions sold to communications service providers (CSPs), offering a five-year forecast of the market and analyzing 14 leading security solution vendors. Our forecast is based on a new, bottom-up market estimate, cross-checked against top-down estimates and informed by third-party surveys and analysis.
Craig Leddy
December 2017
This report discusses cable's growing use of AI to improve service, including network management, daily operations and customer experience. It includes recent cable provider initiatives for customer care, use cases for data-driven disciplines and a chart of technology suppliers that provide data management products for cable.
Denise Culver, Online Research Director
December 2017
This report was generated from a Q&A with service provider employees who are B/OSS experts on Heavy Reading's Thought Leadership Council (TLC). This group was asked 12 questions about revenue, deployment and technology related to B/OSS transformation. The results show that CSPs are eager to invest in transforming their B/OSSs, with budget increases of at least 5 percent a year through 2023 - even as they acknowledge that doing so will not be a painless endeavor.
Simon Sherrington
November 2017
With the future of the connected car up for grabs, cellular vehicle-to-everything (C-V2X) systems are gaining speed, and may surpass dedicated short-range communications (DSRC) systems in traffic safety applications around the world. This report explores ongoing connected car test and trial activity, specifically in the context of integrated traffic and safety systems. It considers the different technology options, examines recent car connectivity trials and reviews the emerging supply chain.
Simon Stanley
November 2017
Smart network interface cards (NICs) offload low-level functions from server CPUs, dramatically increasing network and application performance. By using the right smart NIC and providing the best software support, service providers can significantly enhance the services they offer. This report covers the market and applications for smart NICs, examines the technology and devices inside smart NICs and profiles 18 of the leading vendors.
Denise Culver, Online Research Director
November 2017
This report was generated from a Q&A with service providers about emerging technologies. The focus group was asked about technology exploration, target service provider transformation strategies and virtualization and automation. The results clearly illustrate that many service providers are well on their way to using emerging technologies to improve their networks, make their products and services more competitive and, as much as possible, reduce churn.
Steve Koppman, Contributing Analyst
October 2017
This report examines the current state of MSO efforts in managed security services (MSS) in North America. It assesses MSO MSS strategies and examines major market trends and issues, including MSO strengths, obstacles to growth and the roles of partnerships. Further, it defines the most significant components of MSS and profiles several significant North American cable companies in relation to their activities in the managed security services market.
October 2017
Automation is driving wrenching change and innovation in almost every part of the global economy. For CSPs, automated networks are an essential requirement to service the growing automation of industrial, enterprise, healthcare and government customers. In short, CSPs are faced with a stark choice: Automate or die. This report delivers Heavy Reading's perspectives on the challenges and promises of automation as they relate to the telecom sector, based on the input of seven different analysts.
More Research
Heavy Lifting
NFV Service Assurance In Need of Big Data, Small Data or Both?
Sandra O'Boyle, Senior Analyst CEM & Customer Analytics, Heavy Reading
1/12/2018 1:45:00 PM
NFV is shifting from a technology focus to operations, as CSPs say too much effort has been spent on VNF onboarding and too little on the reality of operations.

The Coming Fiber Construction Boom
Daniel Grossman, Contributing Analyst, Heavy Reading
1/10/2018 1:31:00 PM
The converged fiber access market is set to grow again, especially as copper lines continue to deteriorate.


5G Experts Pit Reality Against Predictions
Denise Culver, Online Research Director
1/8/2018 3:45:00 AM
The most recent Thought Leadership Council (TLC) survey finds that opportunities abound for 5G vendors as only 15% of TLC service providers have chosen their vendors for the 5G market.

Guarded Optimism Over AI for Automation of Telco Security
Danny Dicks
1/3/2018 4:17:00 PM
The ability of artificial intelligence (AI) to carry out complex analysis on high volumes of data very quickly could help automate many telco security activities. But is it smart to cut humans out ...

Can AI Make Cable Smarter?
Craig Leddy
12/28/2017 5:35:00 AM
Cable is turning to artificial intelligence (AI) to help tackle customer service woes, as well as proactively manage network functions and provide a better customer experience.


Three UK's Core Network Transformation Requires New Approach to Assurance
James Crawshaw, Senior Analyst OSS/BSS Transformation, Heavy Reading
12/14/2017 6:30:00 AM
Three UK needed a more scalable technology and it needed to distribute it more widely across the country, so it turned to a combination of Nokia, MYCOM OSI and Astellia.

Fixed Wireless: Ready for NLoS Deployment?
Matthew Cramer
12/12/2017 4:30:00 AM
(Sponsored.) Even in non-line-of-sight conditions, fixed wireless access can provide reliable high-speed broadband, as tests have now shown.

The 7 Deadly Sins of Digital Transformation
James Crawshaw, Senior Analyst OSS/BSS Transformation, Heavy Reading
12/8/2017 9:15:00 AM
Gluttony. Lust. And five others. What's not to like?

B/OSS Transformation Defies IT Budget Cuts
Denise Culver, Online Research Director
12/7/2017 3:45:00 AM
The most recent Thought Leadership Council survey finds that business/operations support system (B/OSS) transformation will be an important focus for service providers in the coming years.

Contenders Rev Their Engines at the Start of the V2X Race
Simon Sherrington
12/1/2017 2:55:00 AM
Cellular vehicle-to-everything (C-V2X) systems are gaining traction in the market, and may surpass dedicated short range communications (DSRC) systems in traffic safety applications across the world.

The Challenges of Operationalizing NFV
James Crawshaw, Senior Analyst OSS/BSS Transformation, Heavy Reading
11/29/2017 10:05:00 AM
While NFV provides an opportunity to reduce opex and improve customer experience, it also introduces additional layers of operational complexity.


Resources
Virtuapedia
The ultimate information source and directory for building new virtualized communications
Testapedia
The ultimate information source and directory covering the telecom test and measurement industry
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May 14-16, 2018, Austin Convention Center
Infographics
With the mobile ecosystem becoming increasingly vulnerable to security threats, AdaptiveMobile has laid out some of the key considerations for the wireless community.
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